Privacy Policy
Last updated: September 3, 2026
This Privacy Policy describes how MHK Ventures LLC, doing business as Glazion ("we," "us," "our"), collects, uses, and protects information in connection with the Glazion AI Receptionist service ("Service"). MHK Ventures LLC is located at 8206 Louisiana Blvd NE, Ste A, Albuquerque, NM 87113, US.
Information we collect
- Business information you provide during signup, such as your company name, services, and service area.
- Call recordings and transcripts, which may be stored for quality assurance and to train and improve the Service.
- Customer information collected during calls handled by the AI, such as names, phone numbers, addresses, and the nature of the inquiry.
- Payment and billing information, processed securely by our payment provider, Stripe.
How we use information
- To provide, operate, and improve the Service.
- To configure and personalize the AI receptionist for your business.
- To send you call summaries, booking confirmations, and service-related communications.
- To process payments and manage your subscription.
How we share information
We do not sell customer or business data to third parties. We may share information with service providers who help us operate the Service (such as payment processing, telephony, and cloud hosting), and only to the extent necessary for them to perform those services.
Data retention
We retain call recordings, transcripts, and customer data for as long as needed to provide the Service, or as required by law. You may request deletion of your data at any time by contacting us.
Data security
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, or misuse. Payment information is handled directly by Stripe and is not stored on our systems.
Your rights
You may request access to, correction of, or deletion of your business or customer data by contacting us at hello@glazion.co. We will respond in accordance with applicable data protection regulations.
Changes to this policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact us
Questions about this policy can be directed to hello@glazion.co, or by mail to MHK Ventures LLC, 8206 Louisiana Blvd NE, Ste A, Albuquerque, NM 87113, US.